The DoubleTree by Hilton Cadbury House is located south of Bristol and is approximately a 30-minute drive from Bristol City Centre.
The four-star boutique hotel and spa is an ideal location for weddings and other social events but currently is under going refurbishment work. On leaving the hotel, a member of the wedding party on 20th July 2017 wasn’t amused by the situation (I will elaborate more later).
Hotel Review Details
- Arrival Date: 19th July 2017
- Room Type: Deluxe Twin Room
- Room Number: 233
- Hotel Address: Forest Hill, BS49 5AD
- Hotel Website: DoubleTree by Hilton Bristol South
- Loyalty Programme: Hilton Honors
We arrived at the hotel just before 9.00pm and parked near the Club and Spa as the main car park was full.
The main entrance to the hotel was closed, and we followed the signs to reception via The Living Room Bar.
As a Hilton Honors member, an upgrade to a Junior Suite was available. However, travelling with one of my daughters and sleeping on a fold down bed is no longer an option, so we stuck with the deluxe twin room.
The process at reception was quick and simple having checked-in online via the Hilton App before arrival.
Having stayed in DoubleTree hotels before I’m still surprised that cookies are handed out at reception and what benefit they serve.
The room was located on the first floor of the main building and was a bit of a trek from reception.
The twin beds were comfortable, and the room is slightly bigger than the standard twin guest room at the hotel.
Once inside, the room looked modern and had the usual features of a four-star hotel, including flat screen television with Freeview channels, work desk, tea and coffee making facilities, hairdryer and an iron/ironing board.
With a deluxe room, you get additional features including front facing rooms with a view, complimentary mineral water and bathrobes.
The air conditioning worked in the room, which for anyone who stays in UK hotels is a bonus.
The bathroom didn’t have a bath only a shower, basin and toilet. Not a problem when staying for one night but not ideal if you are intending staying longer.
The DoubleTree offered Crabtree & Evelyn bathroom amenities including shampoo, conditioner, body lotion, body wash and facial soap.
Restaurants and Bars
The hotel has several dining options including Bardolino’s offering Italian cuisine, Marco Pierre White Steakhouse Bar & Grill and The Living Room Bar with a choice of sandwiches, freshly prepared salads, burgers and steaks.
Having been given drinks vouchers for Marco Pierre White’s restaurant, the decision was to have a quick bite to eat and drink in the Steakhouse Bar & Grill.
Marco Pierre White Steakhouse Bar & Grill Menuen_BRSDTDI_MPWSteakhouse-Main_May16
My last experience at the Marco Pierre White restaurant in Liverpool was a bit of a disaster, so expectations were low.
My daughter opted to have a starter of Salt & Pepper Calamari with chilli, spring onion and lemon mayonnaise dip for £7.50.
Having had steak the previous day, I decided to go for the Hickory Smoked BabyBack Ribs with pommes frites and American coleslaw for £19.95.
The food was nothing special, unfortunately, but that may well have been due to the time of which we ate and a slow service.
The meal came to £50.15 and for a hotel restaurant is not overly expensive. However, the one thing I hate is a 10% service charge added to the bill. Two options are available, ask the server to remove the charge or accept it even if the service was poor.
Under the circumstances, as the experience wasn’t worth it, the cost wasn’t justified. However, the latter option was accepted and paid.
Breakfast happened to be where we eat the previous evening. The bonus for being a Hilton Honours Gold Member is that breakfast is free when making a booking on a room only basis.
A selection of juices, cereals, fruit, cheeses, cold meats and a full English breakfast were on offer.
Although the options seemed a little limited, it was one of the better breakfast experiences at a hotel.
I would usually make mention to checking out of a hotel, but I thought it was worth a mention.
There was a wedding on 20th July, and it seemed that a member of the party was not happy about the building work at the hotel.
These things happen, but the member of staff dealing with the situation should have had the common sense to move the person away from reception.
Verdict – DoubleTree by Hilton Cadbury House