Hotel Review: Deluxe Twin Room at the DoubleTree by Hilton Bristol South

The DoubleTree by Hilton Cadbury House is located south of Bristol and is approximately a 30-minute drive from Bristol City Centre.

The four-star boutique hotel and spa is an ideal location for weddings and other social events but currently is under going refurbishment work. On leaving the hotel, a member of the wedding party on 20th July 2017 wasn’t amused by the situation (I will elaborate more later).

Hotel Review Details

Check-in

DoubleTree by Hilton Bristol South
Entrance to Reception via The Living Room Bar

We arrived at the hotel just before 9.00pm and parked near the Club and Spa as the main car park was full.

The main entrance to the hotel was closed, and we followed the signs to reception via The Living Room Bar.

DoubleTree by Hilton Cadbury House
The Living Room Bar

As a Hilton Honors member, an upgrade to a Junior Suite was available. However, travelling with one of my daughters and sleeping on a fold down bed is no longer an option, so we stuck with the deluxe twin room.

The process at reception was quick and simple having checked-in online via the Hilton App before arrival.

Having stayed in DoubleTree hotels before I’m still surprised that cookies are handed out at reception and what benefit they serve.

The Room

The DoubleTree by Hilton Cadbury House
Door to 233 Deluxe Twin Room

The room was located on the first floor of the main building and was a bit of a trek from reception.

DoubleTree by Hilton Bristol South
Deluxe Twin Room 233

The twin beds were comfortable, and the room is slightly bigger than the standard twin guest room at the hotel.

Cadbury House Bristol
Desk and Tea & Coffee Making Facilities

Once inside, the room looked modern and had the usual features of a four-star hotel, including flat screen television with Freeview channels, work desk, tea and coffee making facilities, hairdryer and an iron/ironing board.

Hotel Review DoubleTree by Hilton Cadbury House Bristol South
Room 233 LCD Flat screen TV
DoubleTree by Hilton Bristol South
Wardrobe Iron & Ironing Board

With a deluxe room, you get additional features including front facing rooms with a view, complimentary mineral water and bathrobes.

DoubleTree by Hilton Cadbury House
View from Deluxe Twin Room 233

The air conditioning worked in the room, which for anyone who stays in UK hotels is a bonus.

The Bathroom

Hilton DoubleTree Bristol South
Room 233 Bathroom with Shower

The bathroom didn’t have a bath only a shower, basin and toilet. Not a problem when staying for one night but not ideal if you are intending staying longer.

Crabtree & Evelyn Amenities
DoubleTree Crabtree & Evelyn Bathroom Amenities

The DoubleTree offered Crabtree & Evelyn bathroom amenities including shampoo, conditioner, body lotion, body wash and facial soap.

Restaurants and Bars

DoubleTree by Hiltion Cadbury House Review
The Living Room Bar Offering Drinks and Snack

The hotel has several dining options including Bardolino’s offering Italian cuisine, Marco Pierre White Steakhouse Bar & Grill and The Living Room Bar with a choice of sandwiches, freshly prepared salads, burgers and steaks.

Marco Pierre White Steakhouse Bar & Grill
Pint of San Miguel for £4.70

Having been given drinks vouchers for Marco Pierre White’s restaurant, the decision was to have a quick bite to eat and drink in the Steakhouse Bar & Grill.

Marco Pierre White Steakhouse Bar & Grill Menu

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My last experience at the Marco Pierre White restaurant in Liverpool was a bit of a disaster, so expectations were low.

The DoubleTree by Hilton Cadbury House
Starter of Salt & Pepper Calamari

My daughter opted to have a starter of Salt & Pepper Calamari with chilli, spring onion and lemon mayonnaise dip for £7.50.

Marco Pierre White Steakhouse Bar & Grill
Mains – Hickory Smoked Babyback Ribs

Having had steak the previous day, I decided to go for the Hickory Smoked BabyBack Ribs with pommes frites and American coleslaw for £19.95.

The food was nothing special, unfortunately, but that may well have been due to the time of which we ate and a slow service.

Marco Pierre White Steakhouse Bar & Grill
Marco Pierre White Steakhouse Bar & Grill Bill

The meal came to £50.15 and for a hotel restaurant is not overly expensive. However, the one thing I hate is a 10% service charge added to the bill. Two options are available, ask the server to remove the charge or accept it even if the service was poor.

Under the circumstances, as the experience wasn’t worth it, the cost wasn’t justified. However, the latter option was accepted and paid.

Breakfast

The DoubleTree by Hilton Cadbury House
Breakfast at The DoubleTree Cadbury House Bristol

Breakfast happened to be where we eat the previous evening. The bonus for being a Hilton Honours Gold Member is that breakfast is free when making a booking on a room only basis.

Breakfast at DoubleTree Bristol South
Selection of Cold Meats, Cheeses and Fruit

A selection of juices, cereals, fruit, cheeses, cold meats and a full English breakfast were on offer.

Full English Breakfast with Juice and Coffee

Although the options seemed a little limited, it was one of the better breakfast experiences at a hotel.

Check-Out

I would usually make mention to checking out of a hotel, but I thought it was worth a mention.

There was a wedding on 20th July, and it seemed that a member of the party was not happy about the building work at the hotel.

These things happen, but the member of staff dealing with the situation should have had the common sense to move the person away from reception.

Verdict – DoubleTree by Hilton Cadbury House

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